Stakeholder engagement
Our business strategy is shaped by the issues that matter to our stakeholders
Materiality Assessment
During 2022 we undertook a materiality assessment to identify our key environmental, social and governance (ESG) issues and gather insights from stakeholders on these issues. From this process we identified the most material issues to our business and are now working with colleagues across the company to evolve our sustainability and business strategy taking into account these material issues.
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A collaborative approach
We asked our key stakeholders what their priority concerns are and incorporated their responses into our plans. These issues now form the basis of our business strategy and can be seen in our three themes of Building Responsibly, Thriving Communities and Valuing People. Ongoing consultation with our key stakeholders is planned to ensure changing needs are incorporated into our approach.
Our customers want us to...
Be a considerate constructor and good neighbour.
Read how we are doing this
We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme.
Build a quality product and provide a great place to live.
Here's how we are doing this
We are implementing a new quality management system and pride ourselves on the quality of the homes we build.
Provide excellent customer service.
Find out how we do this
Redrow has been awarded the top Five Star rating by the Home Builders Federation (HBF), based on a survey of its customers in which more than 90% said they would recommend Redrow to a friend.
Mitigate for effects of climate change and flood risk on our developments.
Read how we are doing this
We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.
Protect and enhance biodiversity.
See how this informs our strategy
We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.
Develop places that enhance health & wellbeing.
Here's how we do this
We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.
Address the UK housing shortage.
Read how we are doing this
In 2021 we built 5,088 new homes across England and Wales.
Provide affordable homes.
See how this informs our strategy
In 2021 we built 1,314 new affordable homes across England and Wales.
Our people want us to...
Comply with environmental and social legislation.
Read how we are doing this
Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.
Ensure the safety and wellbeing of our people.
See how this informs our strategy
Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.
Build a quality product and provide a great place to live.
Here's how we do this
We are implementing a new quality management system and pride ourselves on the quality of the homes we build.
Ensure the development of our people.
See how this informs our strategy
15% of our workforce are trainees and 80% of our in-house courses are formally accredited.
Provide good quality employment opportunities.
Read how we are doing this
93% of colleagues said they are proud to work for Redrow in our 2021 independent survey.
Our Government regulators want us to...
Be a considerate constructor and good neighbour.
See how this informs our strategy
We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme.
Comply with environmental and social legislation.
Read how we are doing this
Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.
Ensure the safety and wellbeing of our people.
Find out how we do this
Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.
Prevent pollution from our construction activities.
Here's how we do this
Our externally certified environmental management system helps us effectively manage pollution risks.
Build a quality product and provide a great place to live.
See how this informs our strategy
We are implementing a new quality management system and pride ourselves on the quality of the homes we build.
Reduce waste from our construction activities.
Read how we are doing this
We are working to reduce the amount of waste we produce per home built by 10%, by 2022.
Mitigate for effects of climate change, and flood risk on our developments.
Here's how we do this
We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.
Provide affordable homes.
See how this informs our strategy
In 2021 we built 1,314 new affordable homes across England and Wales.
Protect and enhance biodiversity.
Read how we are doing this
We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.
Develop places that enhance health & wellbeing.
Find out more
We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.
Share value through our supply chain and the communities in which we build.
Find out how we do this
In 2021 we contributed £275m to local communities and created 1134 acres of public open space.
Provide good quality employment opportunities.
See how this informs our strategy
93% of colleagues said they are proud to work for Redrow in our 2021 independent survey.
Address the UK housing shortage.
Read how we are doing this
In 2021 we built 5,088 new homes across England and Wales.
Our investors want us to...
Ensure the safety and wellbeing of our people.
Find out how we are doing this
Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.
Prevent pollution from our construction activities.
See how this informs our strategy
Our externally certified environmental management system helps us effectively manage pollution risks.
Comply with environmental and social legislation.
Read how we are doing this
Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.
Build a quality product and provide a great place to live.
Find out more
We are implementing a new quality management system and pride ourselves on the quality of the homes we build.
Provide excellent customer service.
Read more about how we do this
Redrow has been awarded the top Five Star rating by the Home Builders Federation (HBF), based on a survey of its customers in which more than 90% said they would recommend Redrow to a friend.
Mitigate for effects of climate change and flood risk on our developments.
See how this informs our strategy
We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.
Our landowners want us to...
Protect and enhance biodiversity.
Find out how we are doing this
We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.
Address the UK housing shortage.
Read more about this
In 2021 we built 5,088 new homes across England and Wales.
Provide affordable homes.
See how this informs our strategy
In 2021 we built 1,314 new affordable homes across England and Wales.
Build a quality product and provide a great place to live.
Find out how we are doing this
We are implementing a new quality management system and pride ourselves on the quality of the homes we build.
Our local communities want us to...
Be a considerate constructor and a good neighbour.
Read more about this
We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme.
Comply with environmental and social legislation.
Find out how we do this
Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.
Prevent pollution from our construction activities.
See how this informs our strategy
Our externally certified environmental management system helps us effectively manage pollution risks.
Mitigate for effects of climate change, and flood risk on our developments.
Read how this affects our strategy
We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.
Protect and enhancing biodiversity.
Find out more
We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.
Develop places that enhance health & wellbeing.
Read more
We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.
Share value through our supply chain and the communities in which we build.
Find out how we are doing this
In 2021 we contributed £275m to local communities and created 1134 acres of public open space.
Provide good quality employment opportunities.
See how this informs our strategy
93% of colleagues said they are proud to work for Redrow in our 2021 independent survey.
Address the UK housing shortage.
Discover how we are doing this
In 2021 we built 5,088 new homes across England and Wales.
Provide affordable homes.
Find out how we are doing this
In 2021 we built 1,314 new affordable homes across England and Wales.
Our NGOs & society want us to...
Be a considerate constructor and a good neighbour.
Find out how we are doing this
We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme.
Ensure the safety and wellbeing of our people.
Discover how this informs our strategy
Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.
Comply with environmental and social legislation.
Find out more
Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.
Prevent pollution from our construction activities.
See how we are doing this
Our externally certified environmental management system helps us effectively manage pollution risks.
Reduce waste from our construction activities.
Find out how we are doing this
We are working to reduce the amount of waste we produce per home built by 10%, by 2022.
Mitigate for effects of climate change, and flood risk on our developments.
Find out how this informs our strategy
We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.
Protect and enhance biodiversity.
Discover more
We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.
Develop places that enhance health & wellbeing.
See how we are doing this
We are members of the NHS Healthy Towns Network, which aims to improve the health of the nation by creating healthier places to live.
Provide affordable homes.
See how this informs our strategy
In 2021 we built 1,314 new affordable homes across England and Wales.
Provide good quality employment opportunities.
Find out how we are doing this
93% of colleagues said they are proud to work for Redrow in our 2021 independent survey.
Address the UK housing shortage.
Discover how we are doing this
In 2021 we built 5,088 new homes across England and Wales.
Address the industry skills shortage.
See how this informs our strategy
In 2021, we trained 176 apprentices.
Share value through our supply chain and the communities in which we build.
Find out more
In 2021 we contributed £275m to local communities and created 1134 acres of public open space.
Our planning authorities want us to...
Comply with environmental and social legislation.
See how this informs our strategy
Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.
Prevent pollution from our construction activities.
Find out how we are doing this
Our externally certified environmental management system helps us effectively manage pollution risks.
Be a considerate constructor and a good neighbour.
Discover more
We are corporate partners in the Considerate Constructors Scheme and are signing up all of our construction sites to be independently assessed as part of the programme.
Mitigate for effects of climate change, and flood risk on our developments.
Read how we are doing this
We incorporate Sustainable Urban Drainage schemes on all of our developments to manage flood risk, which also often provide habitats for wildlife.
Provide affordable homes.
See how we are doing this
In 2021 we built 1,314 new affordable homes across England and Wales.
Protect and enhance biodiversity.
Find out more
We are working with The Wildlife Trusts to develop and implement a pioneering new approach to enhancing biodiversity on our developments.
Address the UK housing shortage.
See how this affects our strategy
In 2021 we built 5,088 new homes across England and Wales.
Our supply chain want us to...
Ensure the safety and wellbeing of our people.
See how this informs our strategy
Our ‘Mind Your Head’ campaign is providing support and education on mental health issues to employees and contractors alike.
Comply with environmental and social legislation.
Discover more
Our environmental management system helps us comply with legislation and improve our environmental performance. It is externally certified by BSI to ISO14001.
Build a quality product and provide a great place to live.
Find out how we are doing this
We are implementing a new quality management system and pride ourselves on the quality of the homes we build.
Provide good quality employment opportunities.
Discover more
93% of colleagues said they are proud to work for Redrow in our 2021 independent survey.
Ensure the development of our people.
See how we are doing this
15% of our workforce are trainees and 80% of our in-house courses are formally accredited.
Share value through our supply chain and the communities in which we build.
Find out how this informs our strategy
In 2021 we contributed £275m to local communities and created 1134 acres of public open space.
Address the industry skills shortage.
Read how we are doing this
In 2021 we trained 176 apprentices.
Create jobs for our sub-contractors.
Find out more
Our apprentice scheme is operated in partnership with our supply chain. Apprentices are employed and trained by Redrow and placed with sub-contractors for their apprenticeship. Around 85% of apprentices go on to take a position with the sub-contractor at the end of their apprenticeship.
Promoting change
We actively seek to promote sustainable business practices to our stakeholders at all stages of the property life-cycle. We achieve this through our operations, procurement practices, sales strategies and by collaborating with industry bodies. We are actively involved with the Supply Chain Sustainability School and have hosted a number breakfast briefings for sub-contractors. We also support our subcontractors through other means, such as installing Health Kiosks on our construction sites for them to undertake health checks. We work with a variety of key stakeholders including local authorities, urban designers and health practitioners. Supporting our customers in the property journey is important to us, and our Redrow TV online portal for customers includes video demonstrations on how to use sustainability features in homes. We communicate with our customers in a variety of ways, including nature workshops, which help customers learn more about making pollinator friendly gardens. Additionally, we actively engage our customers with sustainability issues through the use of our social media channels. Redrow's Sustainable Living Guide, designed for our customers, contains useful guidance on how homeowners can live in a sustainable manner and reduce their impact on the environment.
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